Soft Appeals · The Denial Health Score

How well does your denial process hold up?

Twelve questions about how denied claims move through your organization. Not about any patient, any claim or any diagnosis: about who owns a denial, how deadlines get tracked, what your records could prove, and what happens after a submission goes out. You get a score out of 100, your strongest and weakest areas, your top three gaps, and a seven-day plan built from your own answers.

It runs entirely in your browser. Nothing is sent anywhere, no email is required to see your result, and no patient information is requested at any point.

Soft Appeals · Denial Health Score Process diagnostic · no patient information

What this is. A process diagnostic covering how denied claims are owned, tracked, evidenced, routed, prioritized, followed up, reconciled and reported. The weighting behind the score is published below, so the result can be checked rather than taken on trust.

What this is not. It does not assess regulatory or legal compliance, does not evaluate your privacy or security program, does not review coding, and makes no statement about any specific claim or the reimbursement any claim might produce. It is an operational read of a workflow, based only on what you selected.

The twelve areas, and what each is worth

The weighting is published because a score you cannot check is a score you cannot use.

Each question is worth 0 to 4 points, multiplied by the weight below. Deadline tracking and submission evidence carry the heaviest weight because a missed window or a receipt dispute can close a claim outright, whichever way the underlying argument would have gone. Reporting carries less because thin reporting costs visibility rather than claims.

The same framework, on real claims

Want us to apply this framework to 20 actual denied claims?

The complimentary review takes 20 of your recent denied claims through the same thinking, at claim level: what happened, what action each one warrants, what is missing, who owns the next step and what needs attention first. You receive the assessment whether or not you continue.