What happens to your details when you fill something in here, and what happens to your customers' details if I build you a system. Written to be read, not to be survived.
I collect the details you choose to send, including contact information and the business context needed to review a fit form. I use them to reply and prepare for the call. I don't sell them, share them for advertising, or use them to follow you around the internet. Ask me to delete your details and I will, within 30 days.
This page covers frimpomaasync.com and everything on it. It's written by NaNa Frimpomaa, who is the whole company. So when it says "I", that's literal. If anything here is unclear, email hello@frimpomaasync.com and I'll answer you myself.
| When | What | Why | How long I keep it |
|---|---|---|---|
| You download the free blueprint or Som | Email address | To send you the thing, and occasional notes about what I'm building | Until you unsubscribe or ask me to delete it |
| You fill in the build brief | Name, email, and what you told me about your business | To quote your build and reply properly | 2 years, or until you ask me to delete it |
| You send a SynKasa fit form or Siesie application | Name, email, business type, inquiry or job volume, current process, desired result, timing, and investment readiness when relevant | To review fit and prepare for the 15-minute call | 2 years, or until you ask me to delete it |
| You book a call | Name, email, whatever you add to the invite | To turn up to the call | Kept in my calendar; deletable on request |
| You email me | Whatever's in the email | To reply | In my inbox, like any email |
| You use the chat widget | Name and contact, if you type them | To follow up | Stored on your own device · see below |
| You just read a page | Nothing that identifies you | none | none |
Public qualification forms do not ask for passwords, payment details, customer records, private files, or account access. Those belong in the signed client process after payment.
If I ever add a privacy-friendly visitor counter, I'll say so here and change the date at the top. I'm not going to add it quietly.
This site sets no tracking cookies. Two things do save small amounts of information, and both save it on your own device, not to me:
I don't run my own mail server or my own datacentre, so a few ordinary service providers necessarily handle things on the way through:
| What they do | What passes through them |
|---|---|
| Website hosting | The pages themselves. No form data is stored there. |
| Form delivery | Whatever you typed, on its way to my inbox |
| Email and calendar | Our correspondence, and any call you book |
These are mainstream providers with their own published privacy terms, and none of them is given your details for their own marketing by me. If you want them named, email me and I'll tell you. I'd just rather not publish my supplier list to everyone who reads this page. Anyone I actually build a system for gets every provider named in writing before they sign.
This is the part that matters most, because then I'm handling your customers' details, not just yours. The commitments below are the same ones on the SynKasa page, and they're written into the client agreement you sign:
When a system texts your customers on your behalf, you are the one who owes them a privacy notice and a way to opt out. Every message sequence I build includes a working opt-out, and stopping means stopping. First request, no rescue message afterwards.
I'll walk you through what you need on your own side during the build. It isn't complicated, but it isn't optional either.
Email hello@frimpomaasync.com and ask for any of these. There's no form, no account to log into, and no charge:
Depending on where you live you may have these rights by law. I'd rather just give them to you regardless of where you live, so I do.
This is a business-to-business site. It isn't aimed at children and I don't knowingly collect anything from anyone under 16. If you think I have, email me and I'll delete it.
Accounts holding client data use strong unique passwords and two-factor authentication, and access is limited to me. I'm not going to claim more than that. Anyone promising a small business unbreakable security is selling something. What I can promise is that if something went wrong, I'd tell you quickly rather than quietly.
If this changes, the date at the top changes with it. If a change actually affects what happens to your details (as opposed to fixing a typo) I'll email the people on my list rather than hoping they re-read this page.
Email hello@frimpomaasync.com, or bring it to the free 15-minute call. Data questions are a completely reasonable thing to spend a call on.
book a 15-min call →