SynKasa
Calls, texts and messages answered in your voice, qualified, booked, and followed up while your hands are full. From $555.
About · frimpomaasync.com
I spent years building this for hospitals.
Front desk, forms, performance improvement, Epic go-lives. Then I noticed small businesses had none of it. frimpomaasync is NaNa Frimpomaa, one person, and when this site says "I" that is literal.
I built this because hospitals had it and small businesses did not.
Before this I worked in hospitals. I started at the front desk, checking patients in. Then a bachelor's, then a master's, and along the way HR, building the forms the hospital ran on, and performance improvement for a healthcare system. I did SQL and data management, and I helped hospital systems go live with Epic.
What I kept noticing was the gap. Everything those organisations had, small businesses did not. The scheduling, the tracking, the follow-up that runs quietly in the background of a hospital, none of it reached the person running a business on their own. That is a real disadvantage, and nobody was fixing it.
I run a one-person business too. So I build those systems for people like me, in accounts they own, with no subscription to keep paying for, and simple enough to run yourself. Your customer gets the experience of dealing with a big company, from a business of one.
Where the systems knowledge comes from
In hospitals
Where the systems knowledge comes from.
Every one of these is a place where work waits on a person, and someone has to design it so it stops.
01Front desk, patient check-in
02Human resources
03Building hospital forms
04Performance improvement
05SQL, data, Epic go-lives
I install the systems that make a one-person business feel fully staffed.
Not software you have to learn. The work that keeps landing back on you, moving without you standing in the middle of it.
Siesie
Five back-office roles that stop waiting on the owner: scheduling, money, coordination, account management, reporting. $25,000, once.
Som, and the rest
A capture app that works offline, a four-message script for missed calls, a working demo you can talk to. No account, no catch.
0
phases in every build, each one ending in a document you keep
0h
weekday response time, and a written update every Friday
0
builds at a time, because that is the honest limit of one person
0
subscriptions to keep paying. It lives in accounts you own.
Seven phases, and you get a document at every one.
Map, build, test, approve, launch, train, hand over. Nothing goes live on a verbal yes, and nothing gets built on a guess about how your business works.
Inside a build
Seven phases, seven documents you keep.
Nothing goes live on a verbal yes, and nothing gets built on a guess about how your business works.
01Map
02Build
03Test
04Approve
05Launch
06Train
07Hand over
How I communicate
A written update every Friday, whether or not there is news.
What moved, what is next, what I am waiting on from you, and whether the launch date has changed. Going quiet is how this work usually goes wrong, so it is the one habit I do not skip. Weekdays, I answer inside four hours.
How decisions get made
In writing, before the work, not after the argument.
The scope is a document you sign. A change to it is priced in writing before I start it. If you ask me something commercial on a call and I do not have a good answer, I will say I am sending it that afternoon instead of improvising a number.
What I will not do. Worth knowing before you book anything.
Turning work down is cheaper for both of us than taking it and getting it wrong.
01
Guarantee bookings
I guarantee the agreed build goes live in seven days, or you do not pay. How many people book you after that depends on how many were asking in the first place.
02
Build you a website
Not what this is. If a new site is the actual problem, you want someone else and I will say so.
03
Run ads, or write your ongoing content
Different job, different skill. I build the thing that catches what your marketing brings in.
04
Answer your customers for you
The system answers in your words, with your rules. Anything sensitive or unusual reaches you.
05
Sell you the bigger build when the smaller one will do
If a free script fixes it, take the free script. If a $555 front desk covers it, do not buy the $25,000 one.
06
Automate a process nobody has written down
Automating something confusing produces a faster kind of confusing. It gets clarified and documented first, or it does not get built.
The question people are too polite to ask.
You are considering paying a one-person business a serious amount of money. Here is the honest version, so you do not have to work out how to ask it.
You still have everything.
Every phase produces a document you keep. Everything lives in accounts you own. Nothing depends on an account I control, so another provider could pick it up from the documentation.
I take two builds at a time.
That is the real limit of one person doing this properly, so it is the limit I work to. If I am full, I will tell you the date I am free instead of starting late.
The person who scopes it is the person who builds it.
Nothing gets lost between a salesperson, a project manager and whoever ends up doing the work. You explain your business once, to the person doing it.
What being one person actually means for you.
The person who scopes it is the person who builds it, and everything ends up in your name.
Ownership
In your accounts, not behind mine.
Every system sits inside accounts in your name. At handover you get the logins, the list of what lives where, and a plain-language manual for changing any of it yourself.
A care plan is optional and you can stop it. The build stays either way.
Ownership
You own it. That is not a nice gesture, it is how it is built.
Every system sits inside accounts in your name. At handover you get the logins, the list of what lives where, and a plain-language manual for changing any of it yourself. A care plan is optional and you can stop it. The build stays either way.
Your data
Nothing is copied to a system I control.
I hold no database of your customers. During a build I use access you grant to your own accounts, to configure, test and document, and nothing else. At handover every access I hold is listed, and you revoke what you want to revoke.
What I will not tell you is that other people love it.
Client results go on this site after the client has read the wording and approved it, and not before. Until then, here is what you can check yourself.
Talk to a build that is running.
Send a message into the front desk on the proof page and watch what it does. You do not have to take my word for any of it.
The checklist every build has to pass.
Normal path, exception path, failure path, tested and signed off before anything goes live. It is the same list every time.
Take a fix before you hire me.
The response script, the Blueprint, Som. Real tools, no email required. That is the easiest way to see how I work.
Reach me
Bring the process that keeps landing back on you.
Fifteen minutes, and you leave with the first thing to fix whether or not you hire me. Or email hello@frimpomaasync.com and say what is going wrong.